FAQs

Can I connect more than one screen to just the one mediaplayer?

It is possible to connect more than one screen to just the one mediaplayer, it require what is known as a video-distributor. A video-cable (VGA/HDMI) connects the mediaplayer and the video- distributor, which is then linked to each individual screen with a video-cable (again, HDMI or VGA). The distributor type will depend on the type of video-cable (HDMI or VGA) and the number of screens/monitors. This involves one programme which is synced to run on multiple screens.

How does the easyscreen service operate?

As an easyscreen member you are entitled to access to the free online helpdesk where you can ask questions about easyscreen operation and report any faults.

What is HD?

HD stands for High Definition. There are numerous variations (720i, 720p, 1080i, 1080p). These are usually simply presented as HD. The best option is 1080p, referred to as Full HD, as it provides the clearest image. The Easyscreen mediaplayer is Full HD, 1080p. The best of the best!

Can easycreen assist with installation?

Of course! On ordering, simply state whether you would like to self-install or if you would prefer an easycreen technician to complete the installation for you.

How do I connect the mediaplayer to the internet?

The mediaplayer is equipped with a standard network/Ethernet connection which can be connected to your modem/router with a standard network cable.

Why buy a professional screen from Notice instead of a standard consumer screen?

Professional screens are built for sustained and long-term professional use which means a longer life and the inclusion of a standard 3 year guarantee. Most importantly, should the screen break you are entitled to a replacement service on location. With a consumer screen the supplier guarantee often excludes professional usage so you will not be entitled to a replacement service on location. That said, easyscreen works fantastically well on either type of screen!

Can I broadcast easyscreen on my existing screen?

You can use almost any LCD/LED or plasma screen. Widescreen (16:9) and an HDMI or VGA connection are required, something which any modern screen will have nowadays.

What type of screen can I use with easyscreen?

You can use almost any LCD/LED or plasma screen. Widescreen (16:9) and an HDMI or VGA connection are required. The size of the screen is of no consequence so you can select your desired size.

I don’t have an internet connection yet, what do I have to do?

Don’t worry; you can request an internet connection with easyscreen. Simply state your wish while ordering and we can arrange a connection for you and at a very competitive rate.

Can I connect easyscreen to an existing internet connection? What if my till or pin is already connected to it?

No problem. Easyscreen makes little or no use of your connection during the day. It only uses the connection at night in order to upload new clips.

What type of internet connection do I need?

A basic broadband connection is sufficient. All you need is a modem/router port to connect your mediaplayer.

How big is the easyscreen mediaplayer?

The mediaplayer is compact at 21 x 15. 5 x 4.5 cm.

What do I need to have easyscreen?

All you need is an easyscreen subscription which can be ordered via this site. Immediately after ordering you will receive a username and password so you can log in and start working with easyscreen. Easyscreen can be operated from a PC or Mac. Alongside the subscription a mediaplayer is also required. This can be ordered at the same time as completing the subscription order. The mediaplayer needs to be connected to a broadband internet connection and one or more screens. The clips you wish to show on the screen(s) are saved to the mediaplayer by easyscreen and can be played as and when you desire. To sum up, you need to have a working broadband connection and one or more screens to broadcast your programme.

What about rights?

If you broadcast regular TV on location, you will have to pay rights to Videma in The Netherlands. However, as easyscreen exclusively includes your clips or the clips you order from easyscreen, there are no charges for rights.

Can I trial easyscreen?

Yes, you can! You can select a trial subscription. The trial period lasts 2 months, within which time you can either choose to continue using easyscreen or to end the trail with no further commitment.

I have more than one branch, what can I do?

Easyscreen is ideal! You can manage all your branches’ screens from one central location. Or, if you prefer, you can authorise someone else at another branch to do so. Whatever your preference, an attractive discount applies to any extra registered branches.

How long before easyscreen is delivered?

Immediately after ordering you will receive a login and password which will allow you to get straight to work. The mediaplayer will arrive within one week of ordering at the given address. With larger orders, different delivery times apply, of which we will inform you about. If you opt for us to complete the installation then we will be in touch with you after you have placed your order to arrange the installation date.

How long does an easyscreen subscription last for?

You decide. If you buy the mediaplayer, your subscription will last for 12 months. If you would prefer to hire the mediaplayer then your subscription will last for 36 months.

I can’t make online payments. Can I still subscribe to easyscreen?

Yes, you can. Simply send an email to klantenservice@easyscreen.tv and we will get in touch straight away to arrange your subscription.

I’d like my Twitter account to be on-screen. Is that possible?

Yes, of course. Easyscreen has a template option that allows you to connect your Twitter account so that, for example, your most recent tweet is uploaded into the programme and shown on your screen.

How does the mediaplayer know if I have made a new programme?

The mediaplayer connects automatically every night to see if there are any new clips or playlists. Should there be any, these are then automatically copied to the mediaplayer. If there isn’t a new playlist then the current playlist will continue to be played. You don’t need to lift a finger; it will simply be done for you.

How does the mediaplayer know if I have made a new clip?

The mediaplayer connects automatically every night to see if there are any new clips or playlists. Should there be any, these are then automatically copied to the mediaplayer. You don’t need to lift a finger; it will simply be done for you.

Does easycreen also provide images I can use?

As an easyscreen subscriber you get access to an image databank which you can use to give your clips an even more professional appearance.

I’d also like current news on my TV, how does that work?

As an easyscreen subscriber you can choose from various news packages, which can be ordered at the members’ shop. Once you have done so you choose how often the news is seen on a daily basis. The news is automatically updated without you having to do a thing.